Privacy Policy
Last updated: November 2025
3D Printing Academy (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or take part in our educational services.
1. Who We Are
3D Printing Academy is a UK-based learning company providing 3D printing education, workshops, and custom 3D printing services.
Our registered office is:
Unit 12, Slough Interchange Industrial Estate, Slough, SL2 5EP, United Kingdom
📧 Email: info@3dprintingacademy.uk
📞 Telephone: 01753 299 636
2. Information We Collect
We may collect the following types of information:
(a) Personal Information
- Name, email address, phone number
- Billing and delivery address
- Child’s name and school (for after-school club bookings)
(b) Technical Information
- IP address, browser type, device information, and site usage data (collected automatically via cookies or analytics tools)
(c) Payment Information
- Payment details are processed securely through our payment partners (e.g. Stripe, PayPal).
We do not store or have access to your full payment card information.
3. How We Use Your Information
We use your data to:
- Process orders and bookings
- Provide confirmation, updates, and support
- Deliver educational content or event information
- Improve our services and website performance
- Comply with legal or regulatory obligations
We do not sell, rent, or share your personal data with third parties for marketing.
4. Data Retention
We only retain personal data for as long as necessary to:
- Fulfil the purposes for which it was collected, or
- Meet legal and accounting requirements
For most users, data is retained for up to 6 years after the last transaction or contact.
5. Cookies & Tracking
Our website uses cookies to enhance the browsing experience and collect anonymous usage statistics.
You can disable cookies in your browser settings at any time, though some site features may not function correctly.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate data
- Object to or restrict certain processing activities
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@3dprintingacademy.uk
7. Data Security
We use secure servers, SSL encryption, and restricted staff access to ensure your data is protected against unauthorised access or misuse.
8. Third-Party Services
We may use third-party tools (e.g. Google Maps, WooCommerce, Stripe, PayPal) to deliver functionality.
These providers have their own privacy policies and handle your data in compliance with UK and EU data protection laws.
9. Children’s Information
Our after-school clubs involve children under 16.
We collect limited data (name, school, and club attendance) only with parental consent and handle it with the highest confidentiality.
10. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be posted on this page with an updated “Last revised” date.
11. Contact Us
If you have any questions or requests about this Privacy Policy or how your data is used, please contact:
3D Printing Academy
📧 info@3dprintingacademy.uk
📞 01753 299 636